What Do Dolphins Eat? Lessons from How Kids Search — Best of Whiteboard Friday

Posted by willcritchlow

We're bringing back this slightly different-from-the-norm Whiteboard Friday, in which the fantastic Will Critchlow shares lessons from how kids search. Kids may search differently than adults, but there are some interesting insights from how they use Google that can help deepen our understanding of searchers in general. Comfort levels with particular search strategies, reading only the bold words, taking search suggestions and related searches as answers — there's a lot to dig into. 

Click on the whiteboard image above to open a high-resolution version in a new tab!

Video Transcription

Hi, everyone. I'm Will Critchlow, founder and CEO of Distilled, and this week's Whiteboard Friday is a little bit different. I want to talk about some surprising and interesting and a few funny facts that I learnt when I was reading some research that Google did about how kids search for information. So this isn't super actionable. This is not about tactics of improving your website particularly. But I think we get some insights — they were studying kids aged 7 to 11 — by looking at how kids interact. We can see some reflections or some ideas about how there might be some misconceptions out there about how adults search as well. So let's dive into it.

What do dolphins eat?

I've got this "What do dolphins eat?" because this was the first question that the researchers gave to the kids to say sit down in front of a search box, go. They tell this little anecdote, a little bit kind of soul-destroying, of this I think it was a seven-year-old child who starts typing dolphin, D-O-L-F, and then presses Enter, and it was like sadly there's no dolphins, which hopefully they found him some dolphins. But a lot of the kids succeeded at this task.

Different kinds of searchers

The researchers divided the ways that the kids approached it up into a bunch of different categories. They found that some kids were power searchers. Some are what they called "developing." They classified some as "distracted." But one that I found fascinating was what they called visual searchers. I think they found this more commonly among the younger kids who were perhaps a little bit less confident reading and writing. It turns out that, for almost any question you asked them, these kids would turn first to image search.

So for this particular question, they would go to image search, typically just type "dolphin" and then scroll and go looking for pictures of a dolphin eating something. Then they'd find a dolphin eating a fish, and they'd turn to the researcher and say "Look, dolphins eat fish." Which, when you think about it, I quite like in an era of fake news. This is the kids doing primary research. They're going direct to the primary source. But it's not something that I would have ever really considered, and I don't know if you would. But hopefully this kind of sparks some thought and some insights and discussions at your end. They found that there were some kids who pretty much always, no matter what you asked them, would always go and look for pictures.

Kids who were a bit more developed, a bit more confident in their reading and writing would often fall into one of these camps where they were hopefully focusing on the attention. They found a lot of kids were obviously distracted, and I think as adults this is something that we can relate to. Many of the kids were not really very interested in the task at hand. But this kind of path from distracted to developing to power searcher is an interesting journey that I think totally applies to grown-ups as well.

In practice: [wat do dolfin eat]

So I actually, after I read this paper, went and did some research on my kids. So my kids were in roughly this age range. When I was doing it, my daughter was eight and my son was five and a half. Both of them interestingly typed "wat do dolfin eat" pretty much like this. They both misspelled "what," and they both misspelled "dolphin." Google was fine with that. Obviously, these days this is plenty close enough to get the result you wanted. Both of them successfully answered the question pretty much, but both of them went straight to the OneBox. This is, again, probably unsurprising. You can guess this is probably how most people search.

"Oh, what's a cephalopod?" The path from distracted to developing

So there's a OneBox that comes up, and it's got a picture of a dolphin. So my daughter, a very confident reader, she loves reading, "wat do dolfin eat," she sat and she read the OneBox, and then she turned to me and she said, "It says they eat fish and herring. Oh, what's a cephalopod?" I think this was her going from distracted into developing probably. To start off with, she was just answering this question because I had asked her to. But then she saw a word that she didn't know, and suddenly she was curious. She had to kind of carefully type it because it's a slightly tricky word to spell. But she was off looking up what is a cephalopod, and you could see the engagement shift from "I'm typing this because Dad has asked me to and it's a bit interesting I guess" to "huh, I don't know what a cephalopod is, and now I'm doing my own research for my own reasons." So that was interesting.

"Dolphins eat fish, herring, killer whales": Reading the bold words

My son, as I said, typed something pretty similar, and he, at the point when he was doing this, was at the stage of certainly capable of reading, but generally would read out loud and a little bit halting. What was fascinating on this was he only read the bold words. He read it out loud, and he didn't read the OneBox. He just read the bold words. So he said to me, "Dolphins eat fish, herring, killer whales," because killer whales, for some reason, was bolded. I guess it was pivoting from talking about what dolphins eat to what killer whales eat, and he didn't read the context. This cracked him up. So he thought that was ridiculous, and isn't it funny that Google thinks that dolphins eat killer whales.

That is similar to some stuff that was in the original research, where there were a bunch of common misconceptions it turns out that kids have and I bet a bunch of adults have. Most adults probably don't think that the bold words in the OneBox are the list of the answer, but it does point to the problems with factual-based, truthy type queries where Google is being asked to be the arbiter of truth on some of this stuff. We won't get too deep into that.

Common misconceptions for kids when searching

1. Search suggestions are answers

But some common misconceptions they found some kids thought that the search suggestions, so the drop-down as you start typing, were the answers, which is bit problematic. I mean we've all seen kind of racist or hateful drop-downs in those search queries. But in this particular case, it was mainly just funny. It would end up with things like you start asking "what do dolphins eat," and it would be like "Do dolphins eat cats" was one of the search suggestions.

2. Related searches are answers

Similar with related searches, which, as we know, are not answers to the question. These are other questions. But kids in particular — I mean, I think this is true of all users — didn't necessarily read the directions on the page, didn't read that they were related searches, just saw these things that said "dolphin" a lot and started reading out those. So that was interesting.

How kids search complicated questions

The next bit of the research was much more complex. So they started with these easy questions, and they got into much harder kind of questions. One of them that they asked was this one, which is really quite hard. So the question was, "Can you find what day of the week the vice president's birthday will fall on next year?" This is a multifaceted, multipart question.

How do they handle complex, multi-step queries?

Most of the younger kids were pretty stumped on this question. Some did manage it. I think a lot of adults would fail at this. So if you just turn to Google, if you just typed this in or do a voice search, this is the kind of thing that Google is almost on the verge of being able to do. If you said something like, "When is the vice president's birthday," that's a question that Google might just be able to answer. But this kind of three-layered thing, what day of the week and next year, make this actually a very hard query. So the kids had to first figure out that, to answer this, this wasn't a single query. They had to do multiple stages of research. When is the vice president's birthday? What day of the week is that date next year? Work through it like that.

I found with my kids, my eight-year-old daughter got stuck halfway through. She kind of realized that she wasn't going to get there in one step, but also couldn't quite structure the multi-levels needed to get to, but also started getting a bit distracted again. It was no longer about cephalopods, so she wasn't quite as interested.

Search volume will grow in new areas as Google's capabilities develop

This I think is a whole area that, as Google's capabilities develop to answer more complex queries and as we start to trust and learn that those kind of queries can be answered, what we see is that there is going to be increasing, growing search volume in new areas. So I'm going to link to a post I wrote about a presentation I gave about the next trillion searches. This is my hypothesis that essentially, very broad brush strokes, there are a trillion desktop searches a year. There are a trillion mobile searches a year. There's another trillion out there in searches that we don't do yet because they can't be answered well. I've got some data to back that up and some arguments why I think it's about that size. But I think this is kind of closely related to this kind of thing, where you see kids get stuck on these kind of queries.

Incidentally, I'd encourage you to go and try this. It's quite interesting, because as you work through trying to get the answer, you'll find search results that appear to give the answer. So, for example, I think there was an About.com page that actually purported to give the answer. It said, "What day of the week is the vice president's birthday on?" But it had been written a year before, and there was no date on the page. So actually it was wrong. It said Thursday. That was the answer in 2016 or 2017. So that just, again, points to the difference between primary research, the difference between answering a question and truth. I think there's a lot of kind of philosophical questions baked away in there.

Kids get comfortable with how they search – even if it's wrong

So we're going to wrap up with possibly my favorite anecdote of the user research that these guys did, which was that they said some of these kids, somewhere in this developing stage, get very attached to searching in one particular way. I guess this is kind of related to the visual search thing. They find something that works for them. It works once. They get comfortable with it, they're familiar with it, and they just do that for everything, whether it's appropriate or not. My favorite example was this one child who apparently looked for information about both dolphins and the vice president of the United States on the SpongeBob SquarePants website, which I mean maybe it works for dolphins, but I'm guessing there isn't an awful lot of VP information.

So anyway, I hope you've enjoyed this little adventure into how kids search and maybe some things that we can learn from it. Drop some anecdotes of your own in the comments. I'd love to hear your experiences and some of the funny things that you've learnt along the way. Take care.

Video transcription by Speechpad.com

---

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Take the Survey

Sign up for The Moz Top 10, a semimonthly mailer updating you on the top ten hottest pieces of SEO news, tips, and rad links uncovered by the Moz team. Think of it as your exclusive digest of stuff you don't have time to hunt down but want to read!

What Do Dolphins Eat? Lessons from How Kids Search — Best of Whiteboard Friday

Posted by willcritchlow

We're bringing back this slightly different-from-the-norm Whiteboard Friday, in which the fantastic Will Critchlow shares lessons from how kids search. Kids may search differently than adults, but there are some interesting insights from how they use Google that can help deepen our understanding of searchers in general. Comfort levels with particular search strategies, reading only the bold words, taking search suggestions and related searches as answers — there's a lot to dig into. 

Click on the whiteboard image above to open a high-resolution version in a new tab!

Video Transcription

Hi, everyone. I'm Will Critchlow, founder and CEO of Distilled, and this week's Whiteboard Friday is a little bit different. I want to talk about some surprising and interesting and a few funny facts that I learnt when I was reading some research that Google did about how kids search for information. So this isn't super actionable. This is not about tactics of improving your website particularly. But I think we get some insights — they were studying kids aged 7 to 11 — by looking at how kids interact. We can see some reflections or some ideas about how there might be some misconceptions out there about how adults search as well. So let's dive into it.

What do dolphins eat?

I've got this "What do dolphins eat?" because this was the first question that the researchers gave to the kids to say sit down in front of a search box, go. They tell this little anecdote, a little bit kind of soul-destroying, of this I think it was a seven-year-old child who starts typing dolphin, D-O-L-F, and then presses Enter, and it was like sadly there's no dolphins, which hopefully they found him some dolphins. But a lot of the kids succeeded at this task.

Different kinds of searchers

The researchers divided the ways that the kids approached it up into a bunch of different categories. They found that some kids were power searchers. Some are what they called "developing." They classified some as "distracted." But one that I found fascinating was what they called visual searchers. I think they found this more commonly among the younger kids who were perhaps a little bit less confident reading and writing. It turns out that, for almost any question you asked them, these kids would turn first to image search.

So for this particular question, they would go to image search, typically just type "dolphin" and then scroll and go looking for pictures of a dolphin eating something. Then they'd find a dolphin eating a fish, and they'd turn to the researcher and say "Look, dolphins eat fish." Which, when you think about it, I quite like in an era of fake news. This is the kids doing primary research. They're going direct to the primary source. But it's not something that I would have ever really considered, and I don't know if you would. But hopefully this kind of sparks some thought and some insights and discussions at your end. They found that there were some kids who pretty much always, no matter what you asked them, would always go and look for pictures.

Kids who were a bit more developed, a bit more confident in their reading and writing would often fall into one of these camps where they were hopefully focusing on the attention. They found a lot of kids were obviously distracted, and I think as adults this is something that we can relate to. Many of the kids were not really very interested in the task at hand. But this kind of path from distracted to developing to power searcher is an interesting journey that I think totally applies to grown-ups as well.

In practice: [wat do dolfin eat]

So I actually, after I read this paper, went and did some research on my kids. So my kids were in roughly this age range. When I was doing it, my daughter was eight and my son was five and a half. Both of them interestingly typed "wat do dolfin eat" pretty much like this. They both misspelled "what," and they both misspelled "dolphin." Google was fine with that. Obviously, these days this is plenty close enough to get the result you wanted. Both of them successfully answered the question pretty much, but both of them went straight to the OneBox. This is, again, probably unsurprising. You can guess this is probably how most people search.

"Oh, what's a cephalopod?" The path from distracted to developing

So there's a OneBox that comes up, and it's got a picture of a dolphin. So my daughter, a very confident reader, she loves reading, "wat do dolfin eat," she sat and she read the OneBox, and then she turned to me and she said, "It says they eat fish and herring. Oh, what's a cephalopod?" I think this was her going from distracted into developing probably. To start off with, she was just answering this question because I had asked her to. But then she saw a word that she didn't know, and suddenly she was curious. She had to kind of carefully type it because it's a slightly tricky word to spell. But she was off looking up what is a cephalopod, and you could see the engagement shift from "I'm typing this because Dad has asked me to and it's a bit interesting I guess" to "huh, I don't know what a cephalopod is, and now I'm doing my own research for my own reasons." So that was interesting.

"Dolphins eat fish, herring, killer whales": Reading the bold words

My son, as I said, typed something pretty similar, and he, at the point when he was doing this, was at the stage of certainly capable of reading, but generally would read out loud and a little bit halting. What was fascinating on this was he only read the bold words. He read it out loud, and he didn't read the OneBox. He just read the bold words. So he said to me, "Dolphins eat fish, herring, killer whales," because killer whales, for some reason, was bolded. I guess it was pivoting from talking about what dolphins eat to what killer whales eat, and he didn't read the context. This cracked him up. So he thought that was ridiculous, and isn't it funny that Google thinks that dolphins eat killer whales.

That is similar to some stuff that was in the original research, where there were a bunch of common misconceptions it turns out that kids have and I bet a bunch of adults have. Most adults probably don't think that the bold words in the OneBox are the list of the answer, but it does point to the problems with factual-based, truthy type queries where Google is being asked to be the arbiter of truth on some of this stuff. We won't get too deep into that.

Common misconceptions for kids when searching

1. Search suggestions are answers

But some common misconceptions they found some kids thought that the search suggestions, so the drop-down as you start typing, were the answers, which is bit problematic. I mean we've all seen kind of racist or hateful drop-downs in those search queries. But in this particular case, it was mainly just funny. It would end up with things like you start asking "what do dolphins eat," and it would be like "Do dolphins eat cats" was one of the search suggestions.

2. Related searches are answers

Similar with related searches, which, as we know, are not answers to the question. These are other questions. But kids in particular — I mean, I think this is true of all users — didn't necessarily read the directions on the page, didn't read that they were related searches, just saw these things that said "dolphin" a lot and started reading out those. So that was interesting.

How kids search complicated questions

The next bit of the research was much more complex. So they started with these easy questions, and they got into much harder kind of questions. One of them that they asked was this one, which is really quite hard. So the question was, "Can you find what day of the week the vice president's birthday will fall on next year?" This is a multifaceted, multipart question.

How do they handle complex, multi-step queries?

Most of the younger kids were pretty stumped on this question. Some did manage it. I think a lot of adults would fail at this. So if you just turn to Google, if you just typed this in or do a voice search, this is the kind of thing that Google is almost on the verge of being able to do. If you said something like, "When is the vice president's birthday," that's a question that Google might just be able to answer. But this kind of three-layered thing, what day of the week and next year, make this actually a very hard query. So the kids had to first figure out that, to answer this, this wasn't a single query. They had to do multiple stages of research. When is the vice president's birthday? What day of the week is that date next year? Work through it like that.

I found with my kids, my eight-year-old daughter got stuck halfway through. She kind of realized that she wasn't going to get there in one step, but also couldn't quite structure the multi-levels needed to get to, but also started getting a bit distracted again. It was no longer about cephalopods, so she wasn't quite as interested.

Search volume will grow in new areas as Google's capabilities develop

This I think is a whole area that, as Google's capabilities develop to answer more complex queries and as we start to trust and learn that those kind of queries can be answered, what we see is that there is going to be increasing, growing search volume in new areas. So I'm going to link to a post I wrote about a presentation I gave about the next trillion searches. This is my hypothesis that essentially, very broad brush strokes, there are a trillion desktop searches a year. There are a trillion mobile searches a year. There's another trillion out there in searches that we don't do yet because they can't be answered well. I've got some data to back that up and some arguments why I think it's about that size. But I think this is kind of closely related to this kind of thing, where you see kids get stuck on these kind of queries.

Incidentally, I'd encourage you to go and try this. It's quite interesting, because as you work through trying to get the answer, you'll find search results that appear to give the answer. So, for example, I think there was an About.com page that actually purported to give the answer. It said, "What day of the week is the vice president's birthday on?" But it had been written a year before, and there was no date on the page. So actually it was wrong. It said Thursday. That was the answer in 2016 or 2017. So that just, again, points to the difference between primary research, the difference between answering a question and truth. I think there's a lot of kind of philosophical questions baked away in there.

Kids get comfortable with how they search – even if it's wrong

So we're going to wrap up with possibly my favorite anecdote of the user research that these guys did, which was that they said some of these kids, somewhere in this developing stage, get very attached to searching in one particular way. I guess this is kind of related to the visual search thing. They find something that works for them. It works once. They get comfortable with it, they're familiar with it, and they just do that for everything, whether it's appropriate or not. My favorite example was this one child who apparently looked for information about both dolphins and the vice president of the United States on the SpongeBob SquarePants website, which I mean maybe it works for dolphins, but I'm guessing there isn't an awful lot of VP information.

So anyway, I hope you've enjoyed this little adventure into how kids search and maybe some things that we can learn from it. Drop some anecdotes of your own in the comments. I'd love to hear your experiences and some of the funny things that you've learnt along the way. Take care.

Video transcription by Speechpad.com

---

To help us serve you better, please consider taking the 2020 Moz Blog Reader Survey, which asks about who you are, what challenges you face, and what you'd like to see more of on the Moz Blog.

Take the Survey

Sign up for The Moz Top 10, a semimonthly mailer updating you on the top ten hottest pieces of SEO news, tips, and rad links uncovered by the Moz team. Think of it as your exclusive digest of stuff you don't have time to hunt down but want to read!

6 Connectors to Spice Up Your Reporting: Introducing Google Data Studio Connectors for STAT

Posted by brian.ho

Data visualization platforms have become a vital tool to help illustrate the success of a body of work. Painting a clear picture of your SEO efforts is as important as ever, whether you’re reporting out to clients or to internal stakeholders at your own company. More and more SEOs are turning to data visualization tools to do so — pulling in data from across multiple SEO tools, blending that data in unique ways, and helping to pull back the curtain on the mystery of SEO.

Platforms like Tableau and Google Data Studio are becoming more commonplace in the SEO community as we seek better ways to communicate with our teams. We’ve heard from a number of folks in the Moz community that having a central dashboard to present data has streamlined their own reporting processes. It’s also made information more digestible for colleagues and clients, as they can see everything they need in one place.

Thanks to the helpful feedback of many, many STAT customers, we’ve been hard at work building six Google Data Studio Community Connectors to help pull STAT data into Data Studio. Fortified by beta testing and your thoughtful input, we're excited to launch the six connectors today: Historical Keyword Rankings (site and tag level), Share of Voice (site and tag level), and Ranking Distributions (site and tag level).

If you’re already using STAT, dive into our documentation in the Knowledge Base to get all the nitty-gritty details on the connectors. If you’re not yet a STAT customer, why not chat with a friendly Mozzer to learn more?

See STAT in Action

Want to hear a bit more about the connectors and how to implement them? Let’s go!

Historical Keyword Rankings

Tracking daily keyword positions over time is a central part of STAT and the long-term success of your site. The Historical Keyword Rankings connectors send historical highest rank data to Data Studio for every keyword you’re currently tracking in a site or a tag.

You can start out with a simple table: perhaps if you have a group of keywords in a dynamic tag, you might want to create a table of your top keywords ranking on page one, or your top keywords ranking in positions 1-3.

Turn that table into a line graph to understand average rank for the whole site or tag and spot trends:

Find the Site Level Historical Keyword Rankings connector here and the Tag Level Historical Keyword Rankings connector here.

Share of Voice

In STAT, share of voice measures the visibility of a group of keywords on Google. This keyword set can be keywords that are grouped together into a tag, a data view, or a site. Share of voice is calculated by assigning each ranking a click-through rate (CTR) and then multiplying that by the keyword’s search volume.

It’s important to remember that share of voice is based on the concept that higher ranks and higher search volume give you more share of voice.

The default chart type will display a doughnut chart for current share of voice, and a line graph will show share of voice over time:

Find the Site Level Share of Voice connector here and the Tag Level Share of Voice connector here.

Ranking Distribution

Ranking Distribution, available in the Daily Snapshot and Ranking Trends views in the STAT app, shows how your keyword rankings are distributed across the top 119 Google results.

View your top ranking positions as a bar chart to easily eyeball how your rankings are distributed, where shifts are taking place, and where there is clear opportunity for improvement.

Find the Site Level Ranking Distributions connector here and the Tag Level Ranking Distributions connector here.

Getting started with the connectors

Whether you’re a Google Data Studio pro or a bit newer to the tool, setting up the connectors shouldn’t be too arduous. Get started by visiting the page for the connector of your choice. Authorize the connector by clicking the Authorize button. (Tip: Each connector must be authorized separately.)

Once you authorize the connector, you’ll see a parameters table like this one:

Complete the fields using the proper information tied to your STAT account:

• STAT Subdomain: Fill in this field with the subdomain of your STAT login URL. This field ensures that the GDS connector directs its request to the correct STAT subdomain.
• STAT API Key: Find your API key in STAT by visiting Options > Account Management > Account Settings > API Key.
• STAT Site/Tag ID: Retrieve IDs through the API. Visit our documentation to ensure you use the proper API calls.
• Allow “STAT Site/Tag ID” to be modified in reports: Tick this box to be able to edit the site or tag ID from within the report, without reconfiguring the connector.
• Include Keyword Tags: Tick this box to add a column to your report populated with the tags the keyword is a member of (only applicable to site and tag historical keyword rankings connectors).
• Allow “Include Keyword Tags?” to be modified in reports: Tick this box to be able to turn the inclusion of the Keyword Tags column on or off from within the report, without reconfiguring the connector (only applicable to site and tag historical keyword rankings connectors).

Once you’ve filled in the table, click Connect in the top right.

Confirm which columns you’d like to include in the report. Review the columns, and click Create Report.

Once you’ve created a report, the exciting part begins! Whether you’re pulling in your STAT data for a fresh report, adding it into a report with other pieces of data, or using Data Studio’s data blending feature to create compelling views of your search presence — there are so many ways to slice and dice.

Ready to put the connectors into production? We can’t wait to hear how your Google Data Studio reports are strengthened by adding in your STAT data. Let us know how it goes in the comments.

Not yet a STAT user but curious how it might fit into your SEO toolkit? Take a tour of the product from your friendly neighborhood Mozzer:

Learn More About STAT

---

To help us serve you better, please consider taking the 2020 Moz Blog Reader Survey, which asks about who you are, what challenges you face, and what you'd like to see more of on the Moz Blog.

Take the Survey

Sign up for The Moz Top 10, a semimonthly mailer updating you on the top ten hottest pieces of SEO news, tips, and rad links uncovered by the Moz team. Think of it as your exclusive digest of stuff you don't have time to hunt down but want to read!

6 Connectors to Spice Up Your Reporting: Introducing Google Data Studio Connectors for STAT

Posted by brian.ho

Data visualization platforms have become a vital tool to help illustrate the success of a body of work. Painting a clear picture of your SEO efforts is as important as ever, whether you’re reporting out to clients or to internal stakeholders at your own company. More and more SEOs are turning to data visualization tools to do so — pulling in data from across multiple SEO tools, blending that data in unique ways, and helping to pull back the curtain on the mystery of SEO.

Platforms like Tableau and Google Data Studio are becoming more commonplace in the SEO community as we seek better ways to communicate with our teams. We’ve heard from a number of folks in the Moz community that having a central dashboard to present data has streamlined their own reporting processes. It’s also made information more digestible for colleagues and clients, as they can see everything they need in one place.

Thanks to the helpful feedback of many, many STAT customers, we’ve been hard at work building six Google Data Studio Community Connectors to help pull STAT data into Data Studio. Fortified by beta testing and your thoughtful input, we're excited to launch the six connectors today: Historical Keyword Rankings (site and tag level), Share of Voice (site and tag level), and Ranking Distributions (site and tag level).

If you’re already using STAT, dive into our documentation in the Knowledge Base to get all the nitty-gritty details on the connectors. If you’re not yet a STAT customer, why not chat with a friendly Mozzer to learn more?

See STAT in Action

Want to hear a bit more about the connectors and how to implement them? Let’s go!

Historical Keyword Rankings

Tracking daily keyword positions over time is a central part of STAT and the long-term success of your site. The Historical Keyword Rankings connectors send historical highest rank data to Data Studio for every keyword you’re currently tracking in a site or a tag.

You can start out with a simple table: perhaps if you have a group of keywords in a dynamic tag, you might want to create a table of your top keywords ranking on page one, or your top keywords ranking in positions 1-3.

Turn that table into a line graph to understand average rank for the whole site or tag and spot trends:

Find the Site Level Historical Keyword Rankings connector here and the Tag Level Historical Keyword Rankings connector here.

Share of Voice

In STAT, share of voice measures the visibility of a group of keywords on Google. This keyword set can be keywords that are grouped together into a tag, a data view, or a site. Share of voice is calculated by assigning each ranking a click-through rate (CTR) and then multiplying that by the keyword’s search volume.

It’s important to remember that share of voice is based on the concept that higher ranks and higher search volume give you more share of voice.

The default chart type will display a doughnut chart for current share of voice, and a line graph will show share of voice over time:

Find the Site Level Share of Voice connector here and the Tag Level Share of Voice connector here.

Ranking Distribution

Ranking Distribution, available in the Daily Snapshot and Ranking Trends views in the STAT app, shows how your keyword rankings are distributed across the top 119 Google results.

View your top ranking positions as a bar chart to easily eyeball how your rankings are distributed, where shifts are taking place, and where there is clear opportunity for improvement.

Find the Site Level Ranking Distributions connector here and the Tag Level Ranking Distributions connector here.

Getting started with the connectors

Whether you’re a Google Data Studio pro or a bit newer to the tool, setting up the connectors shouldn’t be too arduous. Get started by visiting the page for the connector of your choice. Authorize the connector by clicking the Authorize button. (Tip: Each connector must be authorized separately.)

Once you authorize the connector, you’ll see a parameters table like this one:

Complete the fields using the proper information tied to your STAT account:

• STAT Subdomain: Fill in this field with the subdomain of your STAT login URL. This field ensures that the GDS connector directs its request to the correct STAT subdomain.
• STAT API Key: Find your API key in STAT by visiting Options > Account Management > Account Settings > API Key.
• STAT Site/Tag ID: Retrieve IDs through the API. Visit our documentation to ensure you use the proper API calls.
• Allow “STAT Site/Tag ID” to be modified in reports: Tick this box to be able to edit the site or tag ID from within the report, without reconfiguring the connector.
• Include Keyword Tags: Tick this box to add a column to your report populated with the tags the keyword is a member of (only applicable to site and tag historical keyword rankings connectors).
• Allow “Include Keyword Tags?” to be modified in reports: Tick this box to be able to turn the inclusion of the Keyword Tags column on or off from within the report, without reconfiguring the connector (only applicable to site and tag historical keyword rankings connectors).

Once you’ve filled in the table, click Connect in the top right.

Confirm which columns you’d like to include in the report. Review the columns, and click Create Report.

Once you’ve created a report, the exciting part begins! Whether you’re pulling in your STAT data for a fresh report, adding it into a report with other pieces of data, or using Data Studio’s data blending feature to create compelling views of your search presence — there are so many ways to slice and dice.

Ready to put the connectors into production? We can’t wait to hear how your Google Data Studio reports are strengthened by adding in your STAT data. Let us know how it goes in the comments.

Not yet a STAT user but curious how it might fit into your SEO toolkit? Take a tour of the product from your friendly neighborhood Mozzer:

Learn More About STAT

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The Real Short-Term and Long-Term Results of Content Marketing and Digital PR

Posted by amandamilligan

One of the best ways (and in my opinion, the best way) to earn top-quality links is to create your own studies, surveys, reports, etc., and pitch them to online publishers. This is what we do at Fractl, because it’s a tried-and-true way to elevate organic growth:

Over the years, we’ve received a lot of questions about what results to expect. Sure, everyone wants links now, but where does the real growth come in, and how long does it take? And in either case, people want to know what wins they can report on to their superiors, even in the short-term.

There are so many benefits to this combination of content marketing and digital PR, and I’ll walk through what you can realistically expect, and feature examples and data from our experience working with Porch.com.

Short-term benefits

It’s true that content marketing is an investment, which I’ll explain properly in the next section. But there are certainly short-term wins you can celebrate and report on, and that can have an impact on your business.

We started working with Porch.com in early 2018. We created 4-5 content projects per month for them back then, and I’m going to show you two of our early wins — a small win and a big win — so you can get a sense of what’s possible as well as what’s probable.

The small win: “Fixer Upper” by the numbers

This project was my idea, so naturally I think it deserved way more coverage. It was during the heyday of “Fixer Upper” featuring Chip and Joanna Gaines.

We secured top-tier coverage for it on Apartment Therapy, and while I would’ve liked to have seen more media coverage, there are still plenty of wins to identify here (and elements for you to keep an eye out for in your own content):

• Brand mentions: Porch is mentioned four times in the article (six if you count image credits). Every time your brand is mentioned, you’re upping your brand awareness.
• Link quality: The article linked to our project three separate times! (Bonus: More links means higher likelihood of referral traffic.) The site has a domain authority of 90, making it a very high-value earned link.
• Audience relevance: Porch is about connecting people to home renovation contractors. Their audience probably has a ton of overlap with the Apartment Therapy audience, and are presumably interested in improving the look of their homes.
• Publication readership: Then there’s the matter of the publication’s statistics, which can help you get a sense of potential reach. SimilarWeb is used by tools like Cision and Meltwater to highlight publications’ readership. In this case, Apartment Therapy is ranked #17 in the “Home Garden” category of sites, and has an estimated 9.16 million visitors per month.

So, even in one average-performing project, you can get some great links and brand exposure.

The big win: “Cooking Nightmares”

Okay, “big” win is kind of an understatement. This campaign was a huge win and remained one of our top-performing projects for Porch.

We surveyed people of all ages to determine their cooking skills and confidence, and then broke the results down by generation. People found the results fascinating, and all-in-all, the project garnered about 50 dofollow links.

In measuring this project’s success, you can look at the same qualities I mentioned for smaller wins: brand mentions, link quality, and audience relevance.

But here are some other considerations for bigger wins:

• Amount of coverage: The project went wild, earning media coverage on Washington Post, USA Today, Bustle, Thrillist, MSN, Real Simple, Southern Living, Better Homes & Gardens, and more. This coverage meant more high-quality links and significantly more brand exposure, including to a more general audience.
• Nature of brand mention: Exactly where and how is your brand mentioned? For example, in the Washington Post coverage and Thrillist coverage, they mentioned Porch.com in the second sentence. Bustle included a description of what Porch.com is: “an online resource for connecting homeowners and contractors,” which not only gets the Porch name out there, but also explains what they do.
• Writer connections: The more writers who are happy with what you’re pitching, the higher the chance they’ll open your next email. All secured media coverage is a win in this way, but it’s a significant element that’s often overlooked.

There are plenty of short-term wins to this kind of work, but odds are you’re looking for sustained growth. That’s where the long-term benefits come in.

Long-term benefits

On our site, we have a full content marketing case study that details the impact of the work we did for Porch.com in the span of a year.

That includes building links from 931 unique linking domains and adding 23,000 monthly organic visitors to the site.

This is the kind of long-term growth most people are looking for, and the key is that all of this work compounds.

Building authoritative links is critical to off-site SEO, as Google views your site as more of an authority, which subsequently means your on-site content is more likely to rank higher. And when people see your brand mentioned in the media because you’ve completed these interesting studies, they’re more likely to click on your content when they see it later because they’re familiar with you, again signaling that you have quality content.

This is our philosophy on things:

And this doesn’t even include the brand awareness aspect that I mentioned before. Which is why, to really assess the long-term impact of a content marketing and digital PR investment, you can look at the following:

• Backlink portfolio health: High-quality, relevant links will always be valued, even if they’re older. But newer links can signal to Google that you remain relevant and continue to actively provide value to audiences.
• Organic brand mentions: When your brand name is consistently in the media, it increases the chances people know who you are. Are your branded searches increasing? What are people searching for related to your brand? Are you appearing more often organically in content?
• Organic traffic: This is the primary metric many look at, because as I mentioned, earning brand coverage and links from top publishers means you’re building your authority, which improves your chances of ranking in Google and for being trusted by audiences, all of which impact your organic search numbers.

We ended up working with Porch.com for longer than a year, from about January 2018 to March 2020. In total, we earned them 1,894 dofollow links and the brand mentions and awareness that accompanied all of that media coverage.

But I want to show you what it looks like to get to this place of growth, and how it’s not by going viral on a monthly basis. It’s about sustained, ongoing work.

This is what it looked like for our work with Porch:

As you can see, we had some projects that earned a very high number of dofollow links. This often occurs when you’re producing a high volume of content over the course of many months.

However, the bulk of your content will fall in the average. Most of our work earned somewhere between 1 and 50 dofollow links, with top performers in the 50 to 100 range.

To see this spread, you have to keep doing the work. You won’t get all of those projects that earn 50-100 dofollow links right off the bat and in a row, and even if you did, while you’d get a big boost, it wouldn’t last you forever. You have to demonstrate your ongoing effort to provide value.

Conclusion

It’s true that content marketing is a long game, at least in order to see significant growth for your company. But that doesn’t mean there aren’t wins in the short-term. You can absolutely see a lift from a high-performing project and at the very least start setting up a stronger foundation for brand awareness and backlink building.

Sign up for The Moz Top 10, a semimonthly mailer updating you on the top ten hottest pieces of SEO news, tips, and rad links uncovered by the Moz team. Think of it as your exclusive digest of stuff you don't have time to hunt down but want to read!

The Real Short-Term and Long-Term Results of Content Marketing and Digital PR

Posted by amandamilligan

One of the best ways (and in my opinion, the best way) to earn top-quality links is to create your own studies, surveys, reports, etc., and pitch them to online publishers. This is what we do at Fractl, because it’s a tried-and-true way to elevate organic growth:

Over the years, we’ve received a lot of questions about what results to expect. Sure, everyone wants links now, but where does the real growth come in, and how long does it take? And in either case, people want to know what wins they can report on to their superiors, even in the short-term.

There are so many benefits to this combination of content marketing and digital PR, and I’ll walk through what you can realistically expect, and feature examples and data from our experience working with Porch.com.

Short-term benefits

It’s true that content marketing is an investment, which I’ll explain properly in the next section. But there are certainly short-term wins you can celebrate and report on, and that can have an impact on your business.

We started working with Porch.com in early 2018. We created 4-5 content projects per month for them back then, and I’m going to show you two of our early wins — a small win and a big win — so you can get a sense of what’s possible as well as what’s probable.

The small win: “Fixer Upper” by the numbers

This project was my idea, so naturally I think it deserved way more coverage. It was during the heyday of “Fixer Upper” featuring Chip and Joanna Gaines.

We secured top-tier coverage for it on Apartment Therapy, and while I would’ve liked to have seen more media coverage, there are still plenty of wins to identify here (and elements for you to keep an eye out for in your own content):

• Brand mentions: Porch is mentioned four times in the article (six if you count image credits). Every time your brand is mentioned, you’re upping your brand awareness.
• Link quality: The article linked to our project three separate times! (Bonus: More links means higher likelihood of referral traffic.) The site has a domain authority of 90, making it a very high-value earned link.
• Audience relevance: Porch is about connecting people to home renovation contractors. Their audience probably has a ton of overlap with the Apartment Therapy audience, and are presumably interested in improving the look of their homes.
• Publication readership: Then there’s the matter of the publication’s statistics, which can help you get a sense of potential reach. SimilarWeb is used by tools like Cision and Meltwater to highlight publications’ readership. In this case, Apartment Therapy is ranked #17 in the “Home Garden” category of sites, and has an estimated 9.16 million visitors per month.

So, even in one average-performing project, you can get some great links and brand exposure.

The big win: “Cooking Nightmares”

Okay, “big” win is kind of an understatement. This campaign was a huge win and remained one of our top-performing projects for Porch.

We surveyed people of all ages to determine their cooking skills and confidence, and then broke the results down by generation. People found the results fascinating, and all-in-all, the project garnered about 50 dofollow links.

In measuring this project’s success, you can look at the same qualities I mentioned for smaller wins: brand mentions, link quality, and audience relevance.

But here are some other considerations for bigger wins:

• Amount of coverage: The project went wild, earning media coverage on Washington Post, USA Today, Bustle, Thrillist, MSN, Real Simple, Southern Living, Better Homes & Gardens, and more. This coverage meant more high-quality links and significantly more brand exposure, including to a more general audience.
• Nature of brand mention: Exactly where and how is your brand mentioned? For example, in the Washington Post coverage and Thrillist coverage, they mentioned Porch.com in the second sentence. Bustle included a description of what Porch.com is: “an online resource for connecting homeowners and contractors,” which not only gets the Porch name out there, but also explains what they do.
• Writer connections: The more writers who are happy with what you’re pitching, the higher the chance they’ll open your next email. All secured media coverage is a win in this way, but it’s a significant element that’s often overlooked.

There are plenty of short-term wins to this kind of work, but odds are you’re looking for sustained growth. That’s where the long-term benefits come in.

Long-term benefits

On our site, we have a full content marketing case study that details the impact of the work we did for Porch.com in the span of a year.

That includes building links from 931 unique linking domains and adding 23,000 monthly organic visitors to the site.

This is the kind of long-term growth most people are looking for, and the key is that all of this work compounds.

Building authoritative links is critical to off-site SEO, as Google views your site as more of an authority, which subsequently means your on-site content is more likely to rank higher. And when people see your brand mentioned in the media because you’ve completed these interesting studies, they’re more likely to click on your content when they see it later because they’re familiar with you, again signaling that you have quality content.

This is our philosophy on things:

And this doesn’t even include the brand awareness aspect that I mentioned before. Which is why, to really assess the long-term impact of a content marketing and digital PR investment, you can look at the following:

• Backlink portfolio health: High-quality, relevant links will always be valued, even if they’re older. But newer links can signal to Google that you remain relevant and continue to actively provide value to audiences.
• Organic brand mentions: When your brand name is consistently in the media, it increases the chances people know who you are. Are your branded searches increasing? What are people searching for related to your brand? Are you appearing more often organically in content?
• Organic traffic: This is the primary metric many look at, because as I mentioned, earning brand coverage and links from top publishers means you’re building your authority, which improves your chances of ranking in Google and for being trusted by audiences, all of which impact your organic search numbers.

We ended up working with Porch.com for longer than a year, from about January 2018 to March 2020. In total, we earned them 1,894 dofollow links and the brand mentions and awareness that accompanied all of that media coverage.

But I want to show you what it looks like to get to this place of growth, and how it’s not by going viral on a monthly basis. It’s about sustained, ongoing work.

This is what it looked like for our work with Porch:

As you can see, we had some projects that earned a very high number of dofollow links. This often occurs when you’re producing a high volume of content over the course of many months.

However, the bulk of your content will fall in the average. Most of our work earned somewhere between 1 and 50 dofollow links, with top performers in the 50 to 100 range.

To see this spread, you have to keep doing the work. You won’t get all of those projects that earn 50-100 dofollow links right off the bat and in a row, and even if you did, while you’d get a big boost, it wouldn’t last you forever. You have to demonstrate your ongoing effort to provide value.

Conclusion

It’s true that content marketing is a long game, at least in order to see significant growth for your company. But that doesn’t mean there aren’t wins in the short-term. You can absolutely see a lift from a high-performing project and at the very least start setting up a stronger foundation for brand awareness and backlink building.

Sign up for The Moz Top 10, a semimonthly mailer updating you on the top ten hottest pieces of SEO news, tips, and rad links uncovered by the Moz team. Think of it as your exclusive digest of stuff you don't have time to hunt down but want to read!

The Campaign Comeback: What to Do When Content Fails — Best of Whiteboard Friday

Posted by Shannon-McGuirk

We've all been there: you plan, launch, and eagerly await the many returns on a content campaign, only to be disappointed when it falls flat. But all is not lost: there are clever ways to give your failed campaigns a second chance at life and an opportunity to earn the links you missed out on the first time. In this popular Whiteboard Friday from 2018, MozCon speaker Shannon McGuirk graciously gives us a five-step plan for breathing new life into a dead content campaign.

Click on the whiteboard image above to open a high-resolution version in a new tab!

Video Transcription

Hi, Moz fans. Welcome to this edition of Whiteboard Friday. My name is Shannon McGuirk. I'm the Head of PR and Content at a UK-based digital marketing agency called Aira.

Now, throughout my time, I've launched a number of creative content and digital PR campaigns, too many to mention. But the ones that really stick into my head are the campaign fails, the ones that got away from the link numbers that I wanted to achieve and the ones that were quite painful from the client-side and stakeholder-side.

Now, over the last couple of years, I've built up a couple of steps and tactics that essentially will help me get campaigns back on track, and I wanted to take you through them today. So, today, I'm going to be talking to you about content campaign comebacks and what to do if your content campaign fails.

Step one: Reevaluate your outreach efforts

Now, take it right back to when you first launched the campaign.

• Have you contacted the right journalists?
• Have you gone to the right publications?
• Be realistic. Now, at this point, remember to be realistic. It might not be a good idea to start going for the likes of ABC News and The Daily Telegraph. Bring it down a level, go to industry blogs, more niche publications, the ones that you're more likely to get traction with.
• Do your research. Essentially, is what I'm saying.
• Less is always more in my eyes. I've seen prospecting and media lists that have up to 500 contacts on there that have fired out blank, cold outreach emails. For me, that's a boo-boo. I would rather have 50 people on that media list that I know their first name, I know the last three articles that they've written, and on top of that, I can tell you which publications they've been at, so I know what they're interested in. It's going to really increase your chances of success when you relaunch.

Step two: Stories vs. statements

So this is when you need to start thinking about stories versus statements. Strip it right back and start to think about that hook or that angle that your whole campaign is all about. Can you say this in one sentence? If you can get it in one sentence, amazing because that's the core thing that you are going to be communicating to journalists.

Now, to make this really tangible so that you can understand what I'm saying, I've got an example of a statement versus a story for a recent campaign that we did for an automotive client of ours. So here's my example of a statement. "Client X found that the most dangerous roads in the UK are X, Y, Z." That's the statement. Now, for the story, let's spice it up a little bit. "New data reveals that 8 out of 10 of the most dangerous roads in the UK are in London as cyclist deaths reach an all-time high."

Can you see the difference between a story and a statement? I'm latching it into something in society that's really important at the moment, because cyclist deaths are reaching an all-time high. On top of that, I'm giving it a punchy stat straightaway and then tying it into the city of London.

Step three: Create a package

So this seems like a bit of a no-brainer and a really obvious one, but it's so incredibly important when you're trying to bring your content campaign back from the dead. Think about creating a package. We all know that journalists are up against tight deadlines. They have KPIs in terms of the articles that they need to churn out on a daily basis. So give them absolutely everything that they need to cover your campaign.

I've put together a checklist for you, and you can tick them off as you go down.

• Third-party expert or opinion. If you're doing something around health and nutrition, why don't you go out and find a doctor or a nutritionist that can give you comment for free — because remember, you'll be doing the hard work for their PR team — to include within any press releases that you're going to be writing.
• Make sure that your data and your methodology is watertight. Prepare a methodology statement and also get all of your data and research into a Google sheet that you can share with journalists in a really open and transparent way.
• Press release. It seems really simple, but get a well-written press release or piece of supporting copy written out well ahead of the relaunch timing so that you've got assets to be able to give a journalist. They can take snippets of that copy, mold it, adapt it, and then create their own article off the back of it.
• New designs & images. If you've been working on any new designs and images, pop them on a Google shared drive and share that with the press. They can dip into this guide as and when they need it and ensure that they've got a visual element for their potential article.
• Exclusive options. One final thing here that can occasionally get overlooked is you want to be holding something back. Whether that's some really important stats, a comment from the MD or the CEO, or just some extra designs or images for graphics, I would keep them in your back pocket, because you may get the odd journalist at a really high DA/authority publication, such as the Mail Online or The Telegraph, ask for something exclusive on behalf of their editor.

Step four: Ask an expert

Start to think about working with journalists and influencers in a different way than just asking them to cover your creative content campaigns and generate links. Establish a solid network of freelance journalists that you can ask directly for feedback on any ideas. Now, it can be any aspect of the idea that you're asking for their feedback on. You can go for data, pitch angles, launch timings, design and images. It doesn't really matter. But they know what that killer angle and hook needs to be to write an article and essentially get you a link. So tap into it and ask them what they think about your content campaign before you relaunch.

Step five: Re-launch timings

This is the one thing that you need to consider just before the relaunch, but it's the relaunch timings. Did you actually pay enough attention to this when you did your first initial launch? Chances are you may not have, and something has slipped through the net here.

• Awareness days. So be sure to check awareness days. Now, this can be anything from National Proposal Day for a wedding client, or it can be the Internet of Things Day for a bigger electrical firm or something like that. It doesn't really matter. But if you can hook it onto an awareness day, it means that there's already going to be that interest in the media, journalists will be writing about the topic, and there's a way in for your content.
• World events. Again, keep in mind anything to do with elections or perhaps world disasters, such as tornadoes and bad weather, because it means that the press is going to be heavily oversaturated with anything to do with them, and therefore you might want to hold back on your relaunch until the dust is settled and giving your content campaign the best chance of success in round two.
• Seasonality. Now, this isn't just Christmas. It's also Easter, Mother's Day, Valentine's Day. Think about the time of year you're launching and whether your content campaign is actually relevant at that time of year. For example, back home in the UK, we don't tend to launch content campaigns in the run-up to Christmas if it's not Christmas content, because it's not relevant and the press are already interested in that one seasonal thing.
• Holidays. Holidays in the sense of half-term and summer holidays, because it means that journalists won't be in the office, and therefore you're reducing your chances of success when you're calling them or when you're writing out your emails to pitch them.

So there are my five steps for your content campaign comebacks. I know you've all been there too, guys, and I would love to hear how you got over some of these hurdles in bringing your content campaigns back to life. Feel free to comment below. I hope you guys join me soon for another Whiteboard Friday. Thanks.

Video transcription by Speechpad.com

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